Term Privacy Policy

Effective Date: 4/05/2025

At All Seasons Cleaning Services (“we,” “our,” or “us”), your privacy matters. This Privacy Policy outlines how we collect, use, protect, and share your personal information across our website, communications (including SMS), and service interactions. By using our website or services, you consent to the practices described below.

1. Information We Collect

We collect the following categories of information:

a. Contact Information

  • Name, phone number, email, and mailing address

b. Service Information

  • Property details, service requests, and related job notes

c. Payment Details

  • Billing information (processed via secure third-party providers)

d. Communication Records

  • Emails, call logs, SMS messages, and service-related chat history

e. Website Activity

  • IP addresses, browser type, pages visited, and session data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Fulfill service requests and schedule appointments
  • Send confirmations, updates, and reminders via email or SMS
  • Process payments and issue invoices or refunds
  • Communicate important updates about our services or policies
  • Improve our website, services, and customer support experience
  • Send occasional promotional emails or texts (with opt-out options)
  • Comply with legal obligations and protect our rights

3. SMS and Text Communication Disclosure

By providing your phone number and opting in, you consent to receive SMS messages from All Seasons Cleaning Services for the following purposes:

  • Appointment reminders and scheduling updates
  • Service-related communications (e.g., arrival time, access needs)
  • Occasional promotional offers and seasonal notices

Message and data rates may apply. You can opt out at any time by replying STOP to any message.

We do not share or sell your phone number to third parties for marketing purposes.

4. Sharing of Information

We limit sharing to what’s necessary to operate our business:

a. With Service Providers

  • For functions like payment processing, marketing tools, or cloud hosting

b. With Legal Authorities

  • If required by law, subpoena, or to protect our legal rights

c. In Business Transfers

  • If we undergo a merger, acquisition, or sale of assets

5. Data Security

We take reasonable technical and organizational measures to safeguard your personal data:

  • SSL encryption for website and online forms
  • Secure third-party payment processors
  • Access limited to authorized personnel only
  • Regular monitoring for potential vulnerabilities

6. Your Rights & Choices

You have the following rights:

  • Access: Request a copy of your data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion (subject to legal limits)
  • Opt-Out: Unsubscribe from marketing emails or texts
  • Cookies: Adjust cookie settings in your browser

7. Cookies and Tracking Technologies

We use cookies and third-party analytics tools to improve site performance and user experience. You may disable cookies via your browser settings, but certain site features may not function properly as a result.

8. Updates to This Policy

We may revise this Privacy Policy as laws change or business needs evolve. Updates will be posted here with a revised “Effective Date.” Material changes will be communicated via email or SMS when appropriate.

9. Contact Us

If you have questions or concerns regarding this policy or your personal information, contact us:

All Seasons Cleaning Services
đź“Ť 7931 NE St Johns Rd, Vancouver, WA 98665
đź“ž (360) 404-7109
📧 All@seasonscleaningservices.com